Privacy Policy

WisenUp Privacy Policy

WisenUp feels strongly about protecting your privacy. We understand how important privacy is to you, and we are committed to creating a safe and secure environment for learners of all ages. This Privacy Policy applies to www.wisenup.co.nz, our application programming interface (“API”), and online services (collectively, our “Properties”), which are all owned and operated by WisenUp. This Privacy Policy describes how WisenUp collects and uses the information you provide on our Properties, and describes the choices available to you regarding our use of your personal information and how you can access and update this information.


1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:


  • "Account": means collectively the personal information, Payment Information, and credentials used by Users to access Material and/or any communications System on the Website;
  • "Content": means any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
  • "Cookie": means a small text file placed on your computer by WisenUp when you visit certain parts of this Website. This allows us to identify recurring visitors and to analyze their browsing habits within the Website;
  • "Data": means collectively all information that you submit to the Website. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
  • "Service": means collectively any online facilities, tools, services, or information that WisenUp makes available through the Website either now or in the future;
  • "System": means any online communications infrastructure that WisenUp makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities, and email links;
  • "User" / "Users": means any third party that accesses the Website and is not employed by WisenUp and acting in the course of their employment; and
  • "Website": means the website that you are currently using (www.wisenup.co.nz) and any sub-domains of this site unless expressly excluded by their own terms and conditions.


2. Data Collected
Without limitation, any of the following Data may be collected:

  • Name;
  • Date of birth;
  • Job title & profession;
  • Contact information such as email addresses and telephone numbers;
  • Demographic information such as post code, preferences, and interests;
  • Financial information such as credit/debit card numbers;
  • IP address (automatically collected);
  • Web browser type and version (automatically collected);
  • Operating system (automatically collected);
  • A list of URLs starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected);
  • Cookie information.


3. How We Collect and Use Data

We take the information you provide to us very seriously and strive to put you in control of decisions around your information. WisenUp collects the following information about you and your use of our Properties:


Personal Information:

When you register for, browse, and use our Properties, you may provide to WisenUp what is generally called “personally identifiable information” or “personal data” (such as your full name, email address, or a photograph of yourself) that can be used to identify you. At WisenUp, we call this data “Personal Information”.


Information from Integrated Services like Facebook or Google:

If you decide to register through or otherwise grant access to a third-party social networking or integrated service (an “Integrated Service”), such as Facebook Connect or Google, WisenUp may also collect Personal Information that is already associated with your Integrated Service account. You may also have the option of sharing additional information with WisenUp through an Integrated Service. If you choose to provide such information, during registration or otherwise, you are giving WisenUp permission to use, share, and store it in a manner consistent with this Privacy Policy.


Information about Your Use of Our Properties and Other User-Provided Information:

We may collect usage information about your use of certain features on our Properties, such as the number of activities you have attempted, the number of videos you have viewed, and the amount of time spent to complete the activities. This enables us to better tailor educational experiences that are most appropriate for you.


Information Obtained from Other Users:

We make available certain features on our Properties that allow other Users to provide us information about you. This information may include Personal Information. Generally, this occurs when parents or teachers provide information relating to a Child User. For example, a parent may register an account for their child and provide us with certain information, such as the Child’s User name and birthday.


Location Information:

We may collect and use information about your location (such as your country and general location derived from your IP address) to provide you with tailored educational experiences for your region. However, we do not collect precise geolocation data.


Information from Other Sources:

In certain situations, we may obtain information, including Personal Information, from third parties or sources other than our Properties. For example, if you purchase a subscription on WisenUp, our payment gateway is through Stripe, we may obtain your name and mailing address to send a thank you note, or if you apply for a job with WisenUp via an online recruiting site, we will obtain the information you provide in your application for that purpose. If we combine or associate information from other sources with Personal Information that we collect through our Properties, we will treat the combined information as Personal Information in accordance with this Privacy Policy.


3
. Our Use of Data

WisenUp uses this information in the following ways:


To Enhance Our Properties and the Services We Provide:

WisenUp uses the information you provide or that we collect to enhance our relationship with you and to operate, maintain, enhance, and provide all the features and services found on our Properties. WisenUp, for instance, remembers your recent activity so we can take you back from where you left off or so that we can recommend the most appropriate content for you on your next visit. If you have given WisenUp consent, we may use your Personal Information to provide you with information about WisenUp’s features, services, and other offerings that may be of interest to you. Under certain circumstances and if we obtain your consent (for example, if you submit a testimonial and agree to make it public), we may post your Personal Information on our Properties.


To Understand How You and Other Users Use Our Properties:

WisenUp uses all the information that you provide or that we collect from Users to understand and analyze the usage trends, learning behaviors, and preferences of our Users, to improve the way the Properties work and look, and to create new features and functionality.


To Enable Your Participation in WisenUp Partnership Arrangements:

WisenUp will not share Personal Information with other third-party organizations for their marketing or promotional use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in. You can grant us permission to share your Personal Information with authorized partners, not-for-profit organizations, and other entities that are not affiliated with WisenUp. In these cases, we will only provide to these third parties the information you have authorized or asked us to share. If you participate in special programs, WisenUp may collect personal information from you to facilitate those programs. WisenUp may send information or offers to you on behalf of these third parties. For example, if we partner with a not-for-profit organization running a contest in your region and send you an email notifying you of the partnership, we will only share your information with the third party if you opt-in to participate in the contest, and if so, the information we would share would be limited to that needed to facilitate your participation in the contest and enable you to redeem your prize.


4. Third-Party Websites and Services

WisenUp may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising, and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that WisenUp requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Privacy Act 2020.


5. Changes of Business Ownership and Control

WisenUp may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you. In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted, you will be given the choice to have your Data deleted or withheld from the new owner or controller.


6. Controlling Access to Your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
- Use of Data for direct marketing purposes; and
- Sharing Data with third parties.

7. Your Right to Withhold Information

You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site, you may be required to submit Account information or other Data. You may restrict your internet browser’s use of Cookies. For more information, see our Cookie Policy and Clause 10 below.


8. Accessing Your Own Data

You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored, and you may change this at any time. You have the right to ask for a copy of your personal Data under the Privacy Act 2020.


9. Security

Data security is of great importance to WisenUp, and to protect your Data we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure Data collected online.


10. Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the site. We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. For more information, please refer to our Cookie Policy.


11. Changes to this Policy

WisenUp reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site, and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.


12. Contacting Us

If there are any questions regarding this privacy policy, you may contact us at wisenupnz@gmail.com.


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