Cookie policy
This website, www.wisenup.co.nz, uses Cookies and similar technologies to distinguish you from other users. By using Cookies, we can provide you with a better experience and improve our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of our Cookie Policy is deemed to occur when you press the “accept” button on our Cookie banner or when you have selected your preferred Cookie options in our Cookie manager and pressed the “Continue” button. If you do not agree to our Cookie Policy, please stop using our Site immediately.
1. Definitions and Interpretation
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
- Cookie: means a small file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site.
- Cookie Law: means the relevant parts of the New Zealand Privacy Act 2020 and any specific guidelines provided by the Office of the Privacy Commissioner.
- Personal Data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the New Zealand Privacy Act 2020.
- We/Us/Our: means WisenUp, the brand owned and operated by WisenUp Limited.
2. Information About Us
3. How Does Our Site Use Cookies?
3.1 Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our Site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
3.2 By using our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on our Site for analytics and marketing purposes. For more details, please refer to section 4 below.
3.3 All Cookies used by and on our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category (usually first-party Cookies) if it is essential to the operation of our Site. For example, essential Cookies help remember your preferences as you navigate through the online school and support functions such as logging in and payment transactions.
3.3.2 Functionality Cookies
Functionality Cookies allow our Site to remember choices you make, e.g., your username, login details, language preferences, and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users.
3.3.3 Analytics Cookies
Analytics Cookies enable us to understand how you use our Site, how efficiently you can navigate around it, and what features you use. This information helps us to improve our Site and your experience of it.
3.3.4 Marketing/Targeting Cookies
Marketing/Targeting Cookies help us understand when and how often you visit our Site and which parts of it you use. This information helps us make our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
3.3.5 Third-Party Cookies Third-party Cookies are placed by third parties that provide services to us and/or you. These Cookies may be used by advertising services to serve up tailored advertising or by third parties providing analytics services.
3.3.6 Persistent Cookies
Persistent Cookies remain on your computer or device for a predetermined period and are activated each time you visit our Site.
3.3.7 Session Cookies
Session Cookies are temporary and only remain on your computer or device until you close your browser. Session Cookies are deleted when you close your browser.
3.4 Cookies on our Site are not permanent and will expire as indicated in the table below.
3.5 For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.
3.6 For more specific details of the Cookies that we use, please refer to the table below.
4. What Cookies Does Our Site Use?
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4.1 The following first-party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose | Strictly Necessary | Expires |
| XSRF-TOKEN | Preserves User Login information and states | Yes | When you close your browser |
| DPSettings | Preserves the user's Cookie policy preferences | Yes | 12 days |
| slim_session | Preserves User Login information and states | Yes | 1 day |
- 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device:
| Name of Cookie | Provider | Purpose | Expires |
| nsr | m.stripe.network | Used to process payments for our website. | When you close your browser |
| cookiesEnabled | checkout.stripe.com | Used to process payments for our website. | When you close your browser |
| __stripe_sid | checkout.stripe.com | Used to process payments for our website. | When you close your browser |
| __stripe_mid | checkout.stripe.com | Used to distinguish users. | 1 year |
| ab_disable_remember_ | checkout.stripe.com | Used to process payments for our website. | 7 years |
| checkout-test-session | checkout.stripe.com | Used to process payments for our website. | 10 years |
| cid | checkout.stripe.com | Used to process payments for our website. | for ever |
| vuid | vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
| player | player.vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
- 4.3 Our Site uses the following functional Cookies (remove cookies not exploited in your school):
Olark
| Name of Cookie | Provider | Purpose | Expires |
| hblid | www.wisenup.co.nz | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
| wcsid | www.wisenup.co.nz | a session identifier that we use only on your site to keep track of a single chat session | When you close your browser |
| olfsk | www.wisenup.co.nz | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
| _okbk | www.wisenup.co.nz | extra state information (e.g. chat box being open/closed) | When you close your browser |
| _ok | www.wisenup.co.nz | most recent Olark site ID (security measure) | When you close your browser |
| _oklv | www.wisenup.co.nz | the Olark loader version (for improved caching) | When you close your browser |
| _okla | www.wisenup.co.nz | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | When you close your browser |
| _okgid | www.wisenup.co.nz | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| _okac | www.wisenup.co.nz | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| Name of Cookie | Provider | Purpose | Expires |
| TawkConnectionTime | www.wisenup.co.nz | previous registration time stamp | When you close your browser |
| Tawk_ | www.wisenup.co.nz | socket connection url | When you close your browser |
| __tawkuuid | www.wisenup.co.nz | domain restriction values | 6 months |
| __cfduid | tawk.to | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
| Name of Cookie | Provider | Purpose | Expires |
| pubsub_cookie | www.wisenup.co.nz | This cookie is used for the freshchat service | When you close your browser |
| hop- | www.wisenup.co.nz | This cookie is used for the freshchat service | When you close your browser |
| www.wisenup.co.nz | This cookie is used for the freshchat service | When you close your browser | |
| _ | www.wisenup.co.nz | This cookie is used for the freshchat service | 1 year |
| pnctest | www.wisenup.co.nz | This cookie is used for the freshchat service | 1 year |
| Name of Cookie | Provider | Purpose | Expires |
| ZD-referrerPolicy | www.wisenup.co.nz | Stores referrer tags | Forever |
| ZD-zE_oauth | www.wisenup.co.nz | Stores the authentication token once the user has been authenticated. | 2 hours |
| ZD-currentTime | www.wisenup.co.nz | Sets the time when page loads. | Forever |
| ZD-settings | www.wisenup.co.nz | Stores a hash of settings so that we don't keep sending blips after the initial one | Forever |
| ZD-suid | www.wisenup.co.nz | Session id for pathfinder. | 20 minutes |
| ZD-buid | www.wisenup.co.nz | Collects Machine ID. | Forever |
| Name of Cookie | Provider | Purpose | Expires |
| intercom-id- | www.wisenup.co.nz | This cookie is used by Intercom as a session so that users can continue a chat as they move through the site. | 9 months |
4.4 Our Site uses analytics services provided by [Your Analytics Services]. Website analytics refers to a set of tools used to collect and analyze anonymous usage information, enabling us to better understand how our Site is used. This, in turn, enables us to improve our Site and the products and services offered through them.
4.5 The analytics services used by our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies; however, while our use of them does not pose any risk to your privacy or your safe use of our Site, it does enable us to continually improve our Site, making it a better and more useful experience for you.
4.6 The analytics services used by our Site use the following Cookies:
| Name of Cookie | Provider | Purpose | Expires |
| _ga | www.wisenup.co.nz | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat | www.wisenup.co.nz | Google Analytics: Used by Google Analytics to throttle the request rate. | When you close your browser |
| _gid | www.wisenup.co.nz | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | When you close your browser |
| collect | www.wisenup.co.nz | Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | When you close your browser |
| Name of Cookie | Provider | Purpose | Expires |
| mp_#_mixpanel | www.wisenup.co.nz | MixPanel: Cookie used by MixPanel for analytics purposes | 1 year |
| Name of Cookie | Provider | Purpose | Expires |
| __smToken | www.wisenup.co.nz | The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not. | 1 year |
| __smSmartbarShown | www.wisenup.co.nz | Is set when the Smartbar is shown | 50 years |
| __smVID | www.wisenup.co.nz | Used to display relevant advertising | 1 month |
| __smSessionId | www.wisenup.co.nz | Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products | When you close your browser |
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4.7 Targeting/Marketing cookies
Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising:
| Name of Cookie | Provider | Purpose | Expires |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | 3 months |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | When you close your browser |
| Name of Cookie | Provider | Purpose | Expires |
| __hstc | www.wisenup.co.nz | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 2 years |
| hubspotutk | www.wisenup.co.nz | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 10 years |
| __hssc | www.wisenup.co.nz | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
| __hssrc | www.wisenup.co.nz | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | session |
| messagesUtk | www.wisenup.co.nz | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | session |
| Name of Cookie | Provider | Purpose | Expires |
| ci_session | refersion.com | Preserves users states across page requests. | When you close your browser |
| refersion_csrf_code | refersion.com | Sets csrf token to prevent cross site request forgery. | When you close your browser |
| __cfduid | refersion.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
| Name of Cookie | Provider | Purpose | Expires |
| ads/ga-audiences | www.wisenup.co.nz | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | When you close your browser |
| Name of Cookie | Provider | Purpose | Expires |
| Fomo.hstry-count-since-first-event- | www.wisenup.co.nz | Used by Fomo for showing user notifications. | Persistent |
| Fomo.hstry-first-timestamp- | www.wisenup.co.nz | Used by Fomo for showing user notifications | Persistent |
| Fomo.snv- | www.wisenup.co.nz | Used by Fomo for showing user notifications | Persistent |
5. Consent and Control
5.1 Before Cookies are placed on your computer or device, you will be shown a pop-up or banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of our Site may not function fully or as intended.
5.2 You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.
5.3 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
5.4 The links below provide instructions on how to control Cookies in all mainstream browsers:
6. Changes to this Cookie Policy
6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of our Site after the changes have been made. You are therefore advised to check this page from time to time.
6.2 In the event of any conflict between the current version of this Cookie Policy and any previous versions, the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
7.1 If you would like to know more about how we use Cookies, please contact us at [Your Contact Information], by email at [Your Email], or by post at [Your Address].
7.2 For more information about privacy, data protection, and our terms and conditions, please visit the following:
- 7.2.1 Privacy Policy
- 7.2.1 Terms & Conditions
WisenUp
Featured links
Words Explained
Systematically
Systematically means doing things in a well-organized and planned way. It involves following a specific order or set of steps to ensure everything is done correctly and efficiently. For example, if you're studying for an exam, you might study one subject at a time, make notes, and review them in a structured manner, rather than just randomly going over everything.
Words Explained
Return on Investment
ROI (Return on Investment) is a way to measure how much money you make from an investment compared to how much you spent on it. It's like seeing if something you bought was worth the price. For example, if you spend $100 on materials to make and sell bracelets, and you make $200 from selling them, your ROI would be the profit ($200 - $100 = $100) divided by the cost ($100), which gives you an ROI of 1 or 100%. It shows how much return you got for the money you invested.
Words Explained
Empathetically
Means understanding and sharing the feelings of others. It's about putting yourself in someone else's shoes and trying to feel what they feel.
For example, if your friend is sad because they failed a test, and you listen to them, show you care, and try to understand how disappointed they must feel, you're responding empathetically. It's about being kind, supportive, and understanding towards others' emotions.
Words Explained
Inflation
Inflation is when the prices of goods and services go up over time, making money less valuable.
Imagine you have $10 and today it can buy you 10 candies. If inflation happens, in the future, those same 10 candies might cost $12 instead. So, your $10 would no longer be enough to buy them all. Inflation means you need more money to buy the same things as before.
Words Explained
Decisiveness
Decisiveness is the ability to make decisions quickly and confidently.
Think of it like being at a restaurant and knowing exactly what you want to order without hesitating. It means you can choose what to do without taking too long or doubting yourself, and you stick to your choice.
Words Explained
Encapsulates
Means to express or show the most important parts of something in a clear and concise way.
For example, if you read a long book and then tell your friend the main idea in just a few sentences, you have encapsulated the book. It’s like putting the essence of something into a small, easy-to-understand package.
Words Explained
Discrepancies
Discrepancies are differences or inconsistencies between two or more things that should be the same.
For example, if two people count the money in a cash register and one says there’s $50 while the other says there’s $45, there is a discrepancy. It means there’s a mismatch or conflict that needs to be resolved.
Words Explained
Contingency Plans
Contingency Plans are backup plans prepared in case things don't go as expected.
Imagine you're planning an outdoor picnic, but it might rain. Your contingency plan could be to move the picnic indoors if it starts raining. It's about being ready with an alternative plan to handle unexpected situations or problems.
